Case management is a collaborative process designed to help an individual to achieve a specified goal. To be successful, you need skills in service coordination, communication, networking, risk management, occupational health and safety, and matters specific to case management.

This course, offered by the Australian College of Applied Psychology (ACAP), delivers all these and more. It prepares you for case management roles in the community services sector, including:

This course includes three days of compulsory Case Management Workshops, held at ACAP campuses in Brisbane, Melbourne and Sydney. You'll gain valuable case management skills in an interactive setting.

Back to top

Diploma of Community Services (Case Management) Course Structure

There are 12 modules to be completed:

Upon completion, you may apply for admission into ACAP's Bachelor of Applied Social Science programme with advanced standing equivalent to eight modules.

Be Job Ready

The curriculum for this course is developed and updated in consultation with industry, so you are work ready upon completion and able to apply your skills immediately in your personal and professional life.

Flexible Study Time

Offered by distance education, this course is available both full-time and part-time. With full-time study (three modules per term), you'll gain your diploma in 16 months.

There are three start dates a year for this course. Contact a SEEK Learning consultant now for upcoming start dates or to enrol.

Back to top

Practical Assessments, Not Exams

There are no exams for this course. As ACAP values experiential learning, the College uses assessments to determine if learning outcomes have been achieved.

ACAP's assessments combine both theory and practice, and can take the form of interviews, self-critiques, essays, journals, projects and presentations. Most modules contain 3 assessments.

Study Now, Pay as You Earn

Almost every Australian citizen is eligible for Government assistance through the VET FEE-HELP program. This means you do not have to pay anything upfront, but can pay for your course as you earn. Contact a SEEK Learning consultant to find out more about how you can study now and pay later with VET FEE-HELP.

This course is also Austudy, Abstudy and Youth Allowance approved.

Back to top

Exceptional Student Support

As an ACAP distance education student, you'll be assigned an educator who will provide you with support by telephone and email.

In addition, you'll have access to the following support services:

• Academic guidance: get professional assistance to help you understand and prepare for assessments - especially useful for those who have not studied for many years or are unfamiliar with academic requirements to satisfy tertiary standards
• Library: get full access to library collections and services at ACAP campuses in Sydney, Melbourne and Brisbane
• Student resources: access academic and administrative information through a web-based resource centre
• Student support counsellors: receive professional career guidance and counselling from qualified experts

About ACAP

ACAP is a Registered Training Organisation (RTO) and a leading Higher Education Provider in applied psychology. ACAP educators are highly experienced practitioners with current industry knowledge.

ACAP has a respected reputation and an extensive network in the community services sector. Through ACAP, you gain the skills to really understand, connect with and help people around you.

Find out more about ACAP.

Enquire now for more course details, including fees and career options.