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HomeHealth & Community Services CoursesDiploma of Community Services (Case Management)
Case management is a collaborative process designed to help an individual to achieve a specified goal. To be successful, you need skills in service coordination, communication, networking, risk management, occupational health and safety, and matters specific to case management.
This course, offered by the Australian College of Applied Psychology (ACAP), delivers all these and more. It prepares you for case management roles in the community services sector, including:
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| Quick Course Guide | |||
| Qualification | Diploma | Delivered by | ACAP |
| Study time | 16 months full-time or part-time equivalent. Enquire now for upcoming start dates or to enrol | Finance options | Vocational Education and Training (VET) FEE-HELP available |
| Delivery method | Distance education | Pre-requisites | Year 12 or over 21 years of age |
| Workshops | 3 days of case management workshops in Brisbane, Melbourne or Sydney | Student support | Comprehensive support |
This course includes three days of compulsory Case Management Workshops, held at ACAP campuses in Brisbane, Melbourne and Sydney. You'll gain valuable case management skills in an interactive setting.
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There are 12 modules to be completed: |
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| Module Competencies | |
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Facilitating Case Management |
CHCCM503C Develop, facilitate and monitor all aspects of case management |
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Communication Skills and Relationships |
CHCCOM403A Use targeted communication skills to build relationships |
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Working in Cultural Diversity |
HLTHIR403B Work effectively with culturally diverse clients and co-workers |
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Addressing Client Needs |
CHCCS416A Assess and provide services to clients with complex needs |
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Legal and Ethical Requirements |
CHCCS400A Work within a relevant legal and ethical framework |
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Addressing Statutory and Organisational Information Needs |
CHCINF505C Meet statutory and organisation information needs |
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OH&S Processes and the Workplace |
HLTOHS300A Contribute to OH&S processes |
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Reflect and Improve on Professional Practice |
CHCORG428A Reflect and improve upon own professional practice |
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Analyse and Confirm Client Information |
CHCLD415A Confirm client developmental status |
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Work Intensively with Clients |
CHCCW503A Work intensively with clients |
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Facilitate Links with Other Services |
CHCNET404A Facilitate links with other services |
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Support Client Self Management |
CHCICS406A Support client self management |
Upon completion, you may apply for admission into ACAP's Bachelor of Applied Social Science programme with advanced standing equivalent to eight modules.
The curriculum for this course is developed and updated in consultation with industry, so you are work ready upon completion and able to apply your skills immediately in your personal and professional life.
Offered by distance education, this course is available both full-time and part-time. With full-time study (three modules per term), you'll gain your diploma in 16 months.
There are three start dates a year for this course. Contact a SEEK Learning consultant now for upcoming start dates or to enrol.
There are no exams for this course. As ACAP values experiential learning, the College uses assessments to determine if learning outcomes have been achieved.
ACAP's assessments combine both theory and practice, and can take the form of interviews, self-critiques, essays, journals, projects and presentations. Most modules contain 3 assessments.
Almost every Australian citizen is eligible for Government assistance through the VET FEE-HELP program. This means you do not have to pay anything upfront, but can pay for your course as you earn. Contact a SEEK Learning consultant to find out more about how you can study now and pay as you earn with VET FEE-HELP.
This course is also Austudy, Abstudy and Youth Allowance approved.
As an ACAP distance education student, you'll be assigned an educator who will provide you with support by telephone and email.
In addition, you'll have access to the following support services:
ACAP is a Registered Training Organisation (RTO) and a leading Higher Education Provider (HEP) in applied psychology. ACAP educators are highly experienced practitioners with current industry knowledge.
ACAP has a respected reputation and an extensive network in the community services sector. Through ACAP, you gain the skills to really understand, connect with and help people around you.
Enquire now for more course details, including fees and career options. |
Affordable StudyThis course qualifies for VET FEE-HELP, meaning you can study now and pay as you earn. Enquire now. |
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